Wecare Conciergerie

Privacy Policy

This cookie policy was last updated on 26 September 2026. It applies to users of the website https://wecare-conciergerie.com, in particular to citizens and permanent residents of the European Economic Area and Switzerland.

1 – Introduction

The website https://wecare-conciergerie.com, published by WeCare Conciergerie, uses cookies and other similar technologies. For the sake of simplicity, all these technologies are referred to in this document by the term “cookies”.

Some cookies may also be placed by third-party providers whose services are used on the site. This policy informs you about the use of cookies and the means available to you to manage your choices.

2 – What is a cookie?

A cookie is a small file saved on your computer, phone, tablet or any other device when you visit a website. It notably enables the site to recognise your device, remember certain preferences or collect information about your browsing.

The information stored may be sent back to WeCare Conciergerie’s servers or those of the relevant third-party providers during a subsequent visit.

3 – What is a script?

A script is a piece of code that allows the site to function correctly and interactively. This code can be run on the site’s server or directly on your device.

4 – What is a web beacon?

A web beacon, also called a tracking pixel, is a small graphic element or an invisible fragment of code used to measure the use of a website. Certain information about your browsing may be collected by means of these beacons.

5 – Categories of cookies

5.1 – Strictly necessary or functional cookies

These cookies are essential for the proper functioning of the site and the provision of the services you request. They may in particular secure the site, remember your preferences, retain your choice regarding cookies or ensure the operation of a form.

These cookies may be placed without your consent when they are strictly necessary for the operation of the site or the provision of a service you have expressly requested.

5.2 – Audience measurement and statistics cookies

These cookies help us understand how visitors use the site, measure its traffic and improve its content, performance and user experience.

Where regulations require it, these cookies are only placed after obtaining your consent. Some audience-measurement tools may be exempt from consent if they are configured in strict compliance with the conditions laid down by the applicable regulations.

5.3 – Marketing and tracking cookies

These cookies may be used to track your browsing, build a profile of your interests, measure the effectiveness of campaigns or offer you tailored content and advertising.

They are only placed with your prior consent. You can withdraw this consent at any time from the cookie management tool available on the site.

5.4 – Cookies related to third-party content and services

The site may integrate content or features from third-party services, such as social networks, maps, videos, appointment-booking tools or other external services. These third parties may place their own cookies and process certain information in accordance with their respective privacy policies.

When these cookies are not strictly necessary, they are blocked until you have given your consent.

6 – Social networks and external content

The site may contain links, sharing buttons or embedded content from social networks or third-party platforms. Using these features may allow the relevant services to collect information about your browsing, particularly if you have an account with these services or are logged in to them.

We invite you to consult the privacy policies of the relevant services to learn about their practices and how to exercise your rights. The services actually used on the site must be indicated in the cookie management module.

7 – Managing consent

On your first visit to https://wecare-conciergerie.com, a banner informs you of the use of cookies and allows you to:

– accept all cookies subject to consent;
– refuse them;
– customise your choices by purpose or by service.

Your consent is collected before the placement or reading of cookies that require it. Simply continuing to browse does not constitute consent.

You can change or withdraw your consent at any time using the cookie management tool available on the site. Withdrawing your consent does not affect the lawfulness of processing carried out before that withdrawal.

8 – Retention period of choices and cookies

Your cookie choices are kept for a period compliant with the applicable regulations. When this period expires, your consent may be requested again.

The lifespan of each cookie depends on its purpose and the service that places it. Details of the cookies actually used, their purposes, their providers and their retention periods must be viewable in the site’s cookie management module.

9 – Setting or deleting cookies from your browser

You can configure your browser to allow, block or delete all or some cookies. You can also ask to be informed when a cookie is placed.

Deleting or blocking certain strictly necessary cookies may, however, impair the functioning of the site or prevent access to certain features. The corresponding instructions are available in your browser’s help section.

10 – Your rights regarding your personal data

When personal data is processed by means of cookies or other trackers, you may have, depending on the nature of the processing and its legal basis, the following rights:

– right of access to your personal data;
– right to rectify inaccurate or incomplete data;
– right to erasure of your data, under the conditions provided by the regulations;
– right to restrict processing;
– right to object to processing;
– right to data portability, where this right is applicable;
– right to withdraw your consent at any time where the processing is based on it.
To exercise your rights, you can contact WeCare Conciergerie at welcome@wecare-conciergerie.com or by post at the address indicated below. In order to protect your data, proof of identity may be requested only where there is reasonable doubt about your identity.

If, after contacting us, you consider that your rights are not being respected, you may lodge a complaint with the French Data Protection Authority (CNIL): https://www.cnil.fr.

11 – Contact details

Website publisher: WeCare Conciergerie
Publication manager: Anali RICHARD
Address: 6 rue des Couteliers, 31000 Toulouse, France
Phone: +33 6 89 47 67 69
E-mail: welcome@wecare-conciergerie.com
Website: https://wecare-conciergerie.com

For any question concerning this cookie policy, the use of trackers or the exercise of your rights, you can contact us using the details above.